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Viewing 10 posts - 16 through 25 (of 25 total)
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  • in reply to: BB Mobile Application Theme #582
    Theme Shopy
    Keymaster

    Hi,

    You will need to set up the gallery images. Here is our theme documentation: http://themeshopy.com/docs/bb-app/#Gallery-sec. Check the gallery section from there. Try and let us know if you face difficulty in that.

    Thanks

    in reply to: BB Ecommerce Store Theme #581
    Theme Shopy
    Keymaster

    Hi,

    The above error occurs due to one of the following reasons

    1. PHP memory limit or max post size for WordPress has been exceeded.
    2. Third-party plugins installed on your site.
    3. Need to increase your max_execution_time, and your memory_limit, via the php.ini file
    4. A security issue
    5. When WordPress checks for Nonce in an admin URL and the check fails. (Nonces are generated using a key and salt that are unique to your site if you have installed WordPress correctly. NONCE_KEY and NONCE_SALT are defined in your wp-config.php file, and the file contains comments that provide more information.)

    The solution is to check each WordPress file mentioned above. But hosting provider doesn’t provide the access to the php.ini file. you will need to contact them to edit it. You can try the other points. Or use the most common way is to upload the theme via FTP or Cpanel.

    Let us know your thoughts.

    Thanks…

    in reply to: BB Wedding WordPress Theme #580
    Theme Shopy
    Keymaster

    Hi,

    You have not set up the homepage template, check http://themeshopy.com/docs/bb-wedding-bliss/#set_homepage_template.
    Do all the steps present in the home page setup section and let us know.

    Thanks

    in reply to: BB Mobile Application Theme #554
    Theme Shopy
    Keymaster

    Hi Eva,
    There are two ways to upload theme:-
    1-Install a Theme using WordPress Admin.
    2-Install a Theme using FTP.

    Check this link to upload your theme:-
    http://www.wpbeginner.com/beginners-guide/how-to-install-a-wordpress-theme/

    Let us know if you have any query.

    Thanks

    in reply to: BB Ecommerce Store Theme #545
    Theme Shopy
    Keymaster

    Hi Katrina,

    As you have specified you have installed the contact form 7. If you have created a form then copy the shortcode present at the top. Check the screenshot: contact-form.png

    Then Go to Appearance -> Customize -> Newsletter -> paste it to the “Section shortcode” (Check screenshot: newsletter.png )

    Contact Form: https://www.screencast.com/t/1BPFW6Q12CT

    Newsletter: https://www.screencast.com/t/2X3Pn2zNS7TA

    Let us know if you have any other query.

    Thanks

    in reply to: BB Mobile Application Theme #541
    Theme Shopy
    Keymaster

    Hi George,

    Thanks for reaching out to us.

    Here is the documentation of the BB Application theme: http://themeshopy.com/docs/bb-app/#introduction
    Setup your theme and let us know if you face any difficulty.

    Thanks

    in reply to: BB Wedding WordPress Theme #505
    Theme Shopy
    Keymaster

    Hi Feriha,

    It seems you are uploading the wrong zip file.
    Extract the Zip file bb-wedding-bliss-pro_0.2.zip. You will get “bb-wedding-bliss-pro.zip”, this is the actual theme. Do the same for the child theme.
    You can find these steps in the documentation as well: http://www.themeshopy.com/docs/bb-wedding-bliss/
    If you face difficulty in that, then just drop off your hosting and WordPress credential we will update the theme files for you.

    Note: Make sure you activate the child theme and then proceed with your theme setup.

    Thanks…

    • This reply was modified 6 years, 6 months ago by Theme Shopy.
    in reply to: BB Ecommerce Store Theme #423
    Theme Shopy
    Keymaster

    Hi Samantha,

    You will need to install the theme to your wordpress. In our documentation we have added theme installation process:

    Documentation link: http://themeshopy.com/docs/bb-ecommerce-store/

    For uploading the theme: Go to customizer -> Appearance -> Themes -> Click on “Add new” button at the top.( See screenshot: theme-uploading.png)

    You will also need to install the woocommerce and contact form7 plugins to show prodcts and contact form.

    We have explained the color option seperately in “Section Color/Font Pallete”. And the enable disable feature image also added there for each section.

    If you want we can setup theme on your dashboard. Just send me your wordpress and Cpanel credentials. we will setup your theme with the demo content.

    Thanks….

    in reply to: BB Ecommerce Store Theme #416
    Theme Shopy
    Keymaster

    Hi there,

    The sidebar present on home page showing the product categories. In order to proceed, first you will need to install woo commerce on your WordPress account. And create a categories which you want. After doing this Go to Appearance -> Widgets -> You will see “Home page sidebar”. Drag the “woocommerec product categories” widget and add it to the home page sidebar.

    It will show all the categories to your home page sidebar.

    Let me know if you have any other query.

    Thanks…

    in reply to: BB Ecommerce Store Theme #405
    Theme Shopy
    Keymaster

    Hi there,

    You will need to setup your home page first. Then you will get the demo content on your site. You can see the step by step procedure here http://www.themeshopy.com/docs/bb-ecommerce-store.

    Setup the home page and let me know if you face any difficulty.

    Thanks…

Viewing 10 posts - 16 through 25 (of 25 total)
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