FAQ’s

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  • 1. What is a Theme?
     

    Themes act as skins of WordPress. We can change how WordPress looks in front end through themes. Therefore, themes are significant in order to get the desired look of website.

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  • 2. Do you provide support?
     

    Yes we provide support via email: support@themeshopy.com and via our support forum. We provide support for all of our themes. We also offer FREE Installation of our themes on your WordPress and hosting.

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  • 3. Will I get any support?
     

    Yes, you will get full support regarding all the themes through email: support@themeshopy.com and our support forum. Also, you’ll be provided with FREE themes installation on your hosting and WordPress.

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  • 4. Can I purchase more than one theme? Do you give any discount?
     

    Yes, you can definitely go for purchasing more than 1 theme. You need to contact us through the Contact Us section to know the discounts.

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  • 5. Is buying a theme 1 time charge?
     

    Yes, buying a theme is 1 time charge.

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  • 6. What about the copyright of images and .PSD files?
     

    The images we inserted on all themes are taken from pixabay.com free images. In any case, if you find that the images are copyrighted or belong to you, do report us and we’ll change those images with the new ones. We are selling the themes and not the images and they are only used for demo purposes. Either the copyrighted images needs to be purchased or the due credit should be given to it’s owner.

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  • 7. What is your License Policy?
     

    Yes, our themes have been licensed fully under the GNU General public license.

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  • 8. Do you have Refund Policy?
     

    NO, we don’t have any Refund Policy. If you face any trouble in receiving the email regarding theme download, contact us at support@themeshopy.com or through our support forum. We’ll send you the theme immediately.

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  • 9. Will I get the theme immediately after purchase happens?
     

    Yes. Once the payment is successfully done completing all the processes, you’ll immediately receive the theme through email. If you use credit card or paypal balance to make payment, you’ll immediately receive the email. If you opt cheque, it takes three days for the cheque to clear, therefore you receive the email as well after three days.

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  • 10. Do you give developer purchase option as well?
     

    The themes we offer well suits the users and also the developers. We’re giving single pricing option.

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