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BB Ecommerce Store Theme

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Homepage SUPPORT BB Ecommerce Store Theme

This topic contains 74 replies, has 23 voices, and was last updated by  developer 1 month, 3 weeks ago.

Viewing 15 posts - 16 through 30 (of 75 total)
  • Author
    Posts
  • #815
    Theme Shopy
    Theme Shopy
    Keymaster

    Hi, I suggest you to please update your theme by redownloading the theme from your registered downloads section. And then check.

    Thanks

    • This reply was modified 6 months ago by Theme Shopy Theme Shopy.
    #819

    info5
    Participant

    Which plugins should we use? How do I import pages dummy content to site?

    #823
    Theme Shopy
    Theme Shopy
    Keymaster

    Hi info5,

    For import dummy pages to the site, You have to use some easy steps.

    1) Go to Dashboard >> Tools >> Import >> WordPress >> Install Now >> After installing you will get >> Run Importer >> Choose File and then upload.

    After Using this steps you will get your dummy pages.

    Thanks

    #883

    Andrew Parker
    Participant

    Hi Themeshopy team,

    I’m considering buy the premium version of the Ecommerce theme you developed, so there are some questions I would like to ask beforehand.

    I need to customize the theme quite a lot, like moving parts of the page to other positions… I know a little bit how to edit the source code, but is it possible to perform tasks like that in your theme?

    Looking forward to your reply,

    Many thanks

    #884
    Theme Shopy
    Theme Shopy
    Keymaster

    Hi Andrew,

    In premium version of the E-commerce theme, you will get full access to customize things.

    But, you cannot change the inner position of pages.

    We don’t provide Drag and Drop option in over themes.

    Thanks

    #904

    Alexander
    Participant

    No matter where I put it I cant get the desired background image for the header to show up.

    #908
    Theme Shopy
    Theme Shopy
    Keymaster

    Hi Alexander,

    As per your query, We have checked the issue.

    We are giving you some easy steps and CSS to show full image in the header background.

    Go to Dashboard >> Appearance >> Customize >> Additional CSS >> Put the given CSS on it >> Publish.

    #header {
    background-size: cover;
    }

    Please use this CSS and issue will get resolved.

    If you need any help please let us know.

    Thanks

    #909

    admin2
    Participant

    HI
    after creating categories i want, when i’m going in Appearance -> Widgets -> You will see “Home page sidebar” i can’t see woocommerec product categories widget the field is empty
    can you help me please

    #911
    Theme Shopy
    Theme Shopy
    Keymaster

    Hi,

    As per your query, We have checked the issue.

    In the widget, you are searching for woocommerce category.

    But after getting update woocommerce has changed the name of woocommerce category to Product Category.

    Please use product category to show the product on homepage sidebar.

    Thanks

    #915

    Alexander
    Participant

    This code didnt help I also noticed none of the TS settings are functioning. Assuming I missed a step on installation of pro or the child not sure.

    #924
    Theme Shopy
    Theme Shopy
    Keymaster

    Hi,

    Could you please make a user, assign administrator role and send us the username and password along with the site URL at support@themeshopy.com. We will check the issue behind it.

    Thanks

    #941

    orlando1993
    Participant

    I can not open the theme configuration screen is displayed configure the load but never opens

    #942

    orlando1993
    Participant

    I can not open the visual setting of the theme, when clicking on configure displays loading but nothing happens

    #946

    developer
    Keymaster

    Hi Orlando,
    As per your query, Your configuration screen is loading but not working.
    We have to check the issue that why loading issue is coming from your visual setting.
    If you want we can set up your theme, make a user for us assign administrator role and send us the username and password along with the URL.
    If you need any other help please let us know.
    Thanks

    #1016

    jatupol_usa
    Participant

    Hello,

    I purchased BB Commerce Store Theme, I did upload and go to Customize Dashboard.
    On the left side menu still have menu > BB Commerce Pro [Go Pro] = and everything look same as free version.
    Do I have to config, setup, register or anything to get display on PRO VERSION?

    I did delete old free version before upload PRO VERSION.

    Thanks,

    Jay

Viewing 15 posts - 16 through 30 (of 75 total)

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