Coupon code " Themeshopy18 " - 20% off of any purchase! Buy Now!

BB Ecommerce Store Theme

Home  »     »   BB Ecommerce Store Theme

Homepage SUPPORT BB Ecommerce Store Theme

This topic contains 74 replies, has 23 voices, and was last updated by  developer 2 months, 3 weeks ago.

Viewing 15 posts - 31 through 45 (of 75 total)
  • Author
    Posts
  • #1017

    developer
    Keymaster

    Hi Jay,

    As per your query, after uploading theme please activated the theme.

    Then only free version will get deactivated.

    If you need any other help please let us know.

    Thanks

    #1029

    leila
    Participant

    In response to my question earlier, I wanted to let you know how I fix the problem. Hopefully, this will help other people too. I crop my picture in the library that I wanted to use for the slider photos. Afterwards the pictures show even and smaller dimensions as they should look. Here’s on screen shop. Thanks for your support.

    #1030

    leila
    Participant

    Hello, under the WooCommerce status page I ‘m getting this message.

    Your theme (BB Ecommerce Store Pro) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce.

    Example:

    bb-ecommerce-store-pro/woocommerce/archive-product.php version 2.0.0 is out of date. The core version is 3.3.0,
    bb-ecommerce-store-pro/woocommerce/auth/footer.php,
    bb-ecommerce-store-pro/woocommerce/auth/form-grant-access.php,

    Any help on how to update this? Thanks

    • This reply was modified 4 months, 2 weeks ago by  leila.
    #1034

    developer
    Keymaster

    Hi Leila,

    The issue is given by you of outdated Woocommerce templates is not a big issue, It doesn’t change the looks of your theme. But We have updated the woocommerce on our theme, So you can update using our new version theme.

    Thanks

    #1048

    lacigogneblanche
    Participant

    Hi,

    I uploaded successfully the free BB E-commerce as well as its PRO version. First, I followed the theme documentation and used the FREE version to build my site; I was able to follow until I get into the section to create NEW PRODUCTS and would like to follow the sample of the theme DEMO, I couldn’t continue. Finally, I realized that I need the PRO version to be able to imitate the theme DEMO. After purchasing the PRO VERSION today, activate the PRO VERSION, there are several PRO themes. I tried the PRO version, followed documentation the E-COMMERCE PRO did not work. I tried the next CHILD PRO version, don’t work as well. The last theme E-Commerce theme, don’t work too. I returned to the FREE VERSION of BB E-Commerce, my site for the sliding pictures are jumping up and down. Please provide me with solutions on how to fix these.
    Here is my site

    Home


    One more note, please review your documentation and provide more clarification on instructions. For instance:
    Setup Product Section>Add Category>Add Product> Add New Page (What is the name of Page that I should name “Product” since you assigned New Products? I confuse)
    Go appearance >> custamize >> Theme Setting >> Product (this part is more confusing – as my drop down box doesn’t contain the Product page- should I create the New Page and name it Product then assign the short code???)

    Thanks for your prompt attention and reply.

    #1053

    developer
    Keymaster

    Hi Lacigogneblanche,

    As per your query, we have already send you mail on your personal id that your credential is not working.

    If you need any other help please let us know.

    Thanks

    • This reply was modified 4 months, 1 week ago by  developer.
    #1058

    tibz
    Participant

    Hi I’m having an issue where the colors does not update for the buttons. Only the home page gets the update but no other pages.

    #1059

    developer
    Keymaster

    Hi,

    Could you please send us the screenshot of the of page or the site URL which is not getting the color update?

    Thanks

    #1099

    leila
    Participant

    Thanks for your reply. Do I add the theme over again in order to get the new updates?

    #1100

    leila
    Participant

    I just went back to check for theme updates. My BB Ecommerce pro theme is currently up-to-date. With that Im still seeing the same messages regarding

    bb-ecommerce-store-pro/woocommerce/archive-product.php version 2.0.0 is out of date. The core version is 3.3.0,
    bb-ecommerce-store-pro/woocommerce/auth/footer.php,
    bb-ecommerce-store-pro/woocommerce/auth/form-grant-access.php,

    Should I do something else to receive the latest version with updates? Thanks for your time and support. Leila

    #1101

    developer
    Keymaster

    Hi Leila,
    As per your query, please go to our my account >> Download >> And download the updated version of theme >> After downloading please delete the old version theme and upload newly updated version >> In the new version, you will get updated woocommerce.
    If you need any other help please let us know.
    Thanks

    #1103

    leila
    Participant

    Thanks for reply. I’ve downloaded and uploaded the latest version of bb-ecommerce store. There’s only one different left now, which Im guessing there’s nothing to do with this part.

    bb-ecommerce-store-pro/woocommerce/archive-product.php version 3.3.0 is out of date. The core version is 3.4.0,

    The later issue is more problem. I spoke with woo-commerce about the my account page. Checked everything out with woo-commerce. Im was advised problem is a theme issue.

    I hope this is the right place, because my customers haven’t been able to login into their account for 3 days now.

    https://lifetimeofcreations.com/market/my-account/ the login is vertical and not horizontal which preventing login.

    Appreciate your time. Thanks

    #1104

    leila
    Participant
    #1105

    leila
    Participant

    Hello lacigogneblanche,

    I found for the slider to work without pictures jumping around, all three pictures need to be the same size. This is what worked for my slider.

    I took photo of product. I crop photo to 1345(w) x 518 (H). It took a minute to get all 3 pictures exactly the same but it worked for me.

    You can check it out on my website at https://lifetimeofcreations.com. I love this theme. It’s the best I’ve found and it has awesome presentation.

    I hope this helps. Good luck! Leila

    #1110

    developer
    Keymaster

    Hi Leila,
    As per your query, great you have taken correct steps for the slider.
    Yes in slider you need the same size so they can look great and by the way your product and your theme is looking great.
    We are glad you like our theme so much, if you need any other help please let us know.
    Best of Luck for your store.
    Thanks

Viewing 15 posts - 31 through 45 (of 75 total)

You must be logged in to reply to this topic.

ThemeShopy

CONTACT US

Translate ยป