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Viewing 15 posts - 1 through 15 (of 26 total)
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  • in reply to: BB Ecommerce Store Theme #924
    Theme Shopy
    Keymaster

    Hi,

    Could you please make a user, assign administrator role and send us the username and password along with the site URL at [email protected]. We will check the issue behind it.

    Thanks

    in reply to: BB Ecommerce Store Theme #911
    Theme Shopy
    Keymaster

    Hi,

    As per your query, We have checked the issue.

    In the widget, you are searching for woocommerce category.

    But after getting update woocommerce has changed the name of woocommerce category to Product Category.

    Please use product category to show the product on homepage sidebar.

    Thanks

    in reply to: BB Ecommerce Store Theme #908
    Theme Shopy
    Keymaster

    Hi Alexander,

    As per your query, We have checked the issue.

    We are giving you some easy steps and CSS to show full image in the header background.

    Go to Dashboard >> Appearance >> Customize >> Additional CSS >> Put the given CSS on it >> Publish.

    #header {
    background-size: cover;
    }

    Please use this CSS and issue will get resolved.

    If you need any help please let us know.

    Thanks

    in reply to: BB Ecommerce Store Theme #884
    Theme Shopy
    Keymaster

    Hi Andrew,

    In premium version of the E-commerce theme, you will get full access to customize things.

    But, you cannot change the inner position of pages.

    We don’t provide Drag and Drop option in over themes.

    Thanks

    in reply to: BB Wedding WordPress Theme #853
    Theme Shopy
    Keymaster

    Hi,

    As our team remains online from 10:00 to 20:00 +5:30 GMT

    kindly get in touch with us to get Immediate Response

    Thankyou

    in reply to: BB Wedding WordPress Theme #849
    Theme Shopy
    Keymaster

    Hi Ryan Schmidt,

    As we unable to see what is wrong with your website kindly share your site URL with us.

    to keep your website private share it on [email protected]

    Thankyou

    in reply to: BB Wedding WordPress Theme #842
    Theme Shopy
    Keymaster

    Hi Andrew Parker,

    As per your given points, We have applied changes to your WordPress site.

    As per your request for bridesmaids/groomsmen at 6 each, For now, support additional page creations for those events? , this option is not available.

    But later on, we will add this option in our theme and soon let you know with our new update.

    Thanks

    in reply to: BB Wedding WordPress Theme #831
    Theme Shopy
    Keymaster

    Hi Andrew Parker,

    As per your question, we are working on a theme and updating the points which are necessary for the theme.

    As soon as theme gets updated we will let you know.

    Thanks

    in reply to: BB Ecommerce Store Theme #823
    Theme Shopy
    Keymaster

    Hi info5,

    For import dummy pages to the site, You have to use some easy steps.

    1) Go to Dashboard >> Tools >> Import >> WordPress >> Install Now >> After installing you will get >> Run Importer >> Choose File and then upload.

    After Using this steps you will get your dummy pages.

    Thanks

    in reply to: BB Wedding WordPress Theme #822
    Theme Shopy
    Keymaster

    Hi Andrew Parker,

    After Uploaded to WordPress you have to follow some easy steps,

    1) Go to Dashboard << Pages << Add New Page << Page Attributes << Template << Select Home Page << Publish. 2) Go to Dashboard << Appearance << Customize << Homepage Setting << Select the radio button of A static page << Homepage << Select your homepage on dropdown << Publish. After using these steps you will get the wedding bliss demo on your WordPress site. Thanks

    in reply to: BB Ecommerce Store Theme #815
    Theme Shopy
    Keymaster

    Hi, I suggest you to please update your theme by redownloading the theme from your registered downloads section. And then check.

    Thanks

    • This reply was modified 2 years, 5 months ago by Theme Shopy.
    in reply to: BB Wedding WordPress Theme #741
    Theme Shopy
    Keymaster

    Hi,

    We have given you the access please check your registered account downloads section and let us know.

    Thanks

    in reply to: BB Wedding WordPress Theme #733
    Theme Shopy
    Keymaster

    Hi pål andre,

    You got all the plugins and theme zip files on your order confirmation mail. Also, you can download the plugins and the theme from your Themeshopy account downloads section.

    Once you have downloaded the plugin Go to Dashboard -> Plugins -> Add New and upload the zip files.

    Here is the procedure to setup the theme demo content.

    1. Create Page to set template: Go to Dashboard >> Pages >> Add New Page.
    Label it “home” or anything as you wish. Then select template “home-page” from template drop-down.’
    https://themeshopy.com/docs/bb-wedding-bliss/images/home-page-template.png

    2. Set the front page: Go to Setting -> Reading –> Set the front page display static page to home page
    https://themeshopy.com/docs/bb-wedding-bliss/images/set-front-page.png

    This will show all the demo content on your front page. Now you can customize each section through the Appearance >> Customize >> Theme Settings.

    Here is the documentation link: https://themeshopy.com/docs/bb-wedding-bliss/

    If you got stuck somewhere then send us the query. If you want we can set up your theme, just drop your WordPress and hosting credentials here, we have a free theme installation support.

    Thanks

    in reply to: BB Ecommerce Store Theme #729
    Theme Shopy
    Keymaster

    Hi saokimthanglong,

    Could you please share the screenshot where you get this? And it is a plugin shortcode.

    Here is some theme setup procedure listed as follows.

    You got the premium theme download links on your order confirmation mail which contains the following zip files:

    1. BB E-commerce Store Theme Pro
    2. BB E-commerce Store Theme Pro-Child
    3. Gallery Images Banner
    4. Title Banner Images

    If you haven’t got any of the zip files, please let us know.

    BB E-commerce Store Theme Pro is a premium version theme and B E-commerce Store Theme Pro-Child is a child theme.

    If you have successfully completed theme installation, follow the below steps to get the demo content on your homepage.

    1. Create Page to set template: Go to Dashboard >> Pages >> Add New Page.

    Label it “home” or anything as you wish. Then select template “home-page” from template drop-down.
    Check screenshot: https://www.themeshopy.com/docs/bb-ecommerce-store/images/home-page-template.png

    2. Set the front page: Go to Setting -> Reading –> Set the front page display static page to home page.

    Check screenshot: https://www.themeshopy.com/docs/bb-ecommerce-store/images/set-front-page.png

    It will show the demo content on the home page. Then customize it from the Appearance -> Customize -> TS Settings

    For further customization check out our documentation: https://www.themeshopy.com/docs/bb-ecommerce-store

    Additional Information:
    Child theme: A child theme acquires styles, features, and functionalities from its parent theme. A child theme is an effective way to make modifications in the styles/ features of the parent theme without adjusting the code of parent theme. Along these lines, you can simply update the main WordPress theme with no stresses in regards to your customization and changes. Basically, a child theme is used to override the features of parent theme without affecting the parent theme. We suggest our customers, to make any of the changes to the child theme in case if any and child theme should be activated.

    If you got stuck somewhere then send us the query. If you want we can set up your theme, just drop your WordPress and hosting credentials here, we have a free theme installation support.

    Thanks

    in reply to: BB Ecommerce Store Theme #673
    Theme Shopy
    Keymaster

    Hi,

    Have you installed any other plugin other than from theme package? There could be a conflict between the plugins. Try deactivating all those plugins and let us know.

    Thanks

Viewing 15 posts - 1 through 15 (of 26 total)
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