- This topic has 113 replies, 32 voices, and was last updated 2 months ago by developer.
September 27, 2018 at 10:19 am #1755cpb20202Participant
Hello I have purchased the pro version of this theme and I have an issue. I can not find anywhere to edit or alter this button and it links to nothing. How do I set it up to link to a page?September 29, 2018 at 9:24 am #1778
We are checking the issue we will update you as soon as possible.
ThanksSeptember 29, 2018 at 12:47 pm #1781
We have updated the theme with the same version you just need to download it again and upload it to your wp-content/themes directory via Cpanel or FTP make sure you first delete the existing theme. Your previously added content will not be lost.
If you have any query feel free to ask.
ThanksDecember 3, 2018 at 7:58 pm #2117
Hi,i bought premium theme, but I can’t to do categories on the home page in the side right. how to do it? woocommerce I already installedDecember 4, 2018 at 12:36 pm #2119
As per your request, could you please provide us your site URL.
So we can review and get back to you.
ThanksDecember 4, 2018 at 2:23 pm #2120
December 5, 2018 at 12:27 pm #2125December 5, 2018 at 12:53 pm #2127
- This reply was modified 4 years, 3 months ago by bkuzy.
As per your query, we are giving you a documentation link in which you will get all the easy steps for each section.
Documentation link: https://themeshopy.com/docs/bb-ecommerce-store/
If you need any other help please let us know.
ThanksDecember 5, 2018 at 3:04 pm #2129
Hi, i already read all this documentation and did all installations , but it doesn’t help, i cannot create categories, and also sliders, products. How to fix it?December 5, 2018 at 7:04 pm #2130
Hi, because, that a lot of functions, that I need don’t work ,I want to return money. How I can do it?December 6, 2018 at 1:15 pm #2138
As per your query, its look like you are getting issues to setup things.
If you want we can set up your theme, make a user for us assign administrator role and send us the username and password along with the Site URL at [email protected].
ThanksDecember 6, 2018 at 4:47 pm #2139
Hi,i already want to return money, because it takes a lot of time, it doesn’t suitable for me.December 6, 2018 at 8:56 pm #2141ervmartinParticipant
I have purchased the pro version of BB Ecommerce but I have the lite version currently installed. What is the process to migrate from the lite version to the pro version? Also the file b-ecommerce-store-pro-child_1.zip is a zero byte file. Is that supposed to be a zero byte file? I downloaded the 4 files listed for the pro version but I haven’t uploaded them yet until I understand how to update the lite version to the pro version.December 7, 2018 at 12:05 am #2142ervmartinParticipant
I installed the pro theme and configured it for our site. I’m still not sure what I’m supposed to do with the other 3 files that came with the pro version.
Separate question –
On the line where the primary menu is there is the word ‘Catagory’ on the far left. I’d like to replace that with our logo image but I am unsure of what file to edit to make that happen. We would want that on all pages.
December 8, 2018 at 4:44 am #2149
- This reply was modified 4 years, 3 months ago by ervmartin.
You got the premium theme download links on your order confirmation mail which contains the following zip files:
1. BB E-commerce Store Theme Pro
2. BB E-commerce Store Theme Pro-Child
3. Gallery Images Banner
4. Title Banner Images
If you haven’t got the zip file of the theme, please send us your order number, we will give you the login credential of your account on our website
BB E-commerce Store Theme Pro is a premium version theme and B E-commerce Store Theme Pro-Child is a child theme.
If you have successfully completed theme installation, follow the below steps to get the demo content on your homepage.
1. Create Page to set template: Go to Dashboard >> Pages >> Add New Page.
Label it “home” or anything as you wish. Then select the template “home-page” from template drop-down.
Check screenshot: https://www.themeshopy.com/docs/bb-ecommerce-store/images/home-page-template.png
2. Set the front page: Go to Setting -> Reading –> Set the front page display static page to home page.
Check screenshot: https://www.themeshopy.com/docs/bb-ecommerce-store/images/set-front-page.png
It will show the demo content on the home page. Then customize it from the Appearance -> Customize -> TS Settings
For further customization check out our documentation: https://www.themeshopy.com/docs/bb-ecommerce-store
Child theme: A child theme acquires styles, features, and functionalities from its parent theme. A child theme is an effective way to make modifications in the styles/ features of the parent theme without adjusting the code of parent theme. Along these lines, you can simply update the main WordPress theme with no stresses in regards to your customization and changes. Basically, a child theme is used to override the features of parent theme without affecting the parent theme. We suggest our customers, to make any of the changes to the child theme in case if any and child theme should be activated.
If you got stuck somewhere then send us the query. If you want we can set up your theme, make a user for us assign administrator role and send us the username and password with the site URL at [email protected].
Sorry that category on left is for showing category, there is no option for adding an image there.
- This reply was modified 4 years, 3 months ago by developer.
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