Hi,

As per your query, we have seen your site and you are using another theme.

Please activated our theme, so we can review and give you some solution.

Thanks

Hi,

Please go through the following steps to make sure you have done with this or not.

You got the premium theme download links on your order confirmation mail which contains the following zip files:

1. TS Charity Pro
2. TS Charity Pro child
3. TS Charity Pro Posts Types
4. TS Title Banner Plugin
5. TS Gallery Images Plugin

If you haven’t got the zip file of the theme, please send us your order number, we will give you the login credential of your account on our website

TS Charity Pro is a premium version theme and TS Charity Pro child is a child theme. The “TS Charity Pro Posts Types” and “TS Title Banner Plugin” and “TS Gallery Images Plugin” is a theme required plugins.

You need to upload the themes separately. First, upload TS Charity Pro zip via Appearance -> Themes and then TS Charity Pro child zip via Appearance -> Themes activate the child theme. The “TS Charity Pro Posts Types” and “TS Title Banner Plugin” and “TS Gallery Images Plugin” would be uploaded via Plugins -> Add new. These both of plugins will be uploaded separately one by one.

If you have successfully completed theme installation, then follow the below steps to get the demo content on your homepage.

1. Create Page to set template: Go to Dashboard >> Pages >> Add New Page.
Label it “home” or anything as you wish. Then select template “home-page” from template drop-down.
https://themeshopy.com/docs/ts-charity-pro/images/home-page-template.png

2. Set the front page: Go to Setting -> Reading –> Set the front page display static page to home page
https://themeshopy.com/docs/ts-charity-pro/images/set-front-page.png

This will show all the demo content on your front page. Now you can customize each section through the Appearance >> Customize >> Theme Settings.

Plugin descriptions are already included in the documentation: https://themeshopy.com/docs/ts-charity-pro/

Additional Information:
Child theme: A child theme acquires styles, features, and functionalities from its parent theme. A child theme is an effective way to make modifications in the styles/ features of the parent theme without adjusting the code of parent theme. Along these lines, you can simply update the main WordPress theme with no stresses in regards to your customization and changes. Basically, a child theme is used to override the features of parent theme without affecting the parent theme. We suggest our customers, to make any of the changes to the child theme in case if any and child theme should be activated.

If you got stuck somewhere then send us the query. If you want we can set up your theme, make a user for us assign administrator role and send us the username and password along with the URL. We have a free theme installation support.

Thanks

• This reply was modified 5 years, 7 months ago by developer.

Hi Ckapolo,

Could you please tell us what issue are you getting in our theme?

So we can review and give you some solution.

Thanks

Hi Micro,

As per your query, we have seen your site and we are giving you some easy steps to get gallery and donation form.

Go to Dashboard >> Gallery >> Make your gallery and add images on it >> just in the top you will get gallery ID number >> just go to Customizer >> On Gallery section add the id on shortcode >> Publish.

And for a donation form add contact form plugin and use the form shortcode on customizer Donation section and add the shortcode there.

Contact form plugin Link: https://wordpress.org/plugins/contact-form-7/

If you got stuck somewhere then send us the query. If you want we can set up your theme, make a user for us assign administrator role and send us the username and password along with the URL to [email protected].

Thanks

• This reply was modified 5 years, 8 months ago by Theme Shopy.

Hi Maud,

As per your query, could you please provide us your site URL.

So we can review and give you some solution.

Thanks

You can download the plugins from your confirmation mail or from your registered account at the Themeshopy.

My Account

After downloading the plugin go to the plugins -> Add New -> Upload and upload the zip file it will work.

Thanks